Please see the important message below from Information Technology Services (ITS) that pertains to all faculty and staff as they move toward their new multi-factor authentication service, Microsoft Azure Multi-factor Authentication (Azure MFA).

Registering for Azure MFA begins May 12, 2021, and will be required on May 26, 2021. All faculty and staff who log into applications like Gmail and Banner will be prompted to register for MFA.

UNCG faculty and staff who have questions or concerns are encouraged to register for one or more Azure MFA townhalls. In these sessions, Azure MFA project team leaders will demonstrate the registration processes, explain how—and why—Azure MFA is used, and answer questions about the service. Townhall attendees are encouraged to submit questions prior to their townhall date(s) so that tech leaders may prepare the most helpful answers and develop adequate documentation to meet their needs.

The 6-TECH Knowledge Base provides answers to your most frequently asked questions.

ITS is here to help.

Dedicated 6-TECH staff are available to assist you with MFA-related questions and technical assistance. Grab your mobile device, UNCG credentials, and your computer, and submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected]. 

Need more answers? Get them at Multi-factor Authentication (MFA) FAQ.For more information about the Azure MFA full-campus deployment project, contact Luke DiVenti at [email protected].

The new website, testing.uncg.edu, supports students and instructors with information on online proctored testing services, including instructions, best practices, FAQs, news, and a help form.