Getting started with your semester can be both an exciting and overwhelming time. Don’t forget that the SOE Academic Technology Specialist (SOE ATS) is here to help.

Quality Matters

Quality Matters (QM) is a nationally recognized, faculty-driven peer-review process used to ensure the quality of online and blended course design.

The School of Education Academic Technology Specialist (SOE ATS) is a certified QM peer-reviewer. Their objective is to guide instructors through successful implementation and maintenance of online, hybrid, and remote courses and programs.

Learn more about QM through the SOE Quality Matters Review course in Canvas.

Join a UNCG QM professional development workshop.

Get Help

The School of Education Academic Technology Specialist (SOE ATS) endeavors to assist our UNC Greensboro School of Education (SOE) instructors with their pedagogical and technological skill needs in order to enhance their instruction and make their use of technology more effective and efficient.

If you have any questions, please do not hesitate to reach out and schedule a consultation.


Canvas Logo

Set up your course in 30 minutes or less

Canvas has provided 5 videos to help you quickly set up your Canvas Course in 30 minutes or less. In these videos, you see how to get you started with an overview of Canvas, how to build and manage a course, and how to create and manage course content.

If you are looking for additional assistance, consider attending an SOE IT scheduled training or reaching reach out to your SOE Academic Technology Specialist to schedule a consultation.

Consider viewing these additional Canvas Overview videos or reading the Canvas Instructor Guides for additional information.

Combine (cross-list) courses

Cross-listing allows you to move section enrollments from individual courses and combine them into one course. This feature is helpful for instructors who teach several sections of the same course and only want to manage course data in one location.

Cross-listing should be done while courses are unpublished. Coursework is retained with the course, not with the section enrollments, so if a published course is cross-listed, all cross-listed enrollments will lose any associated assignment submissions and grades.

Check out the how do I cross-list a section in a course as an instructor (guide) to learn more.

Copy course content

Did you know that you can copy content such as assignments, modules, pages, and discussions from previous Canvas courses into an existing course? 

Take a look at this Canvas Guide, How do I copy content from another Canvas Course?, to learn how to import an entire course or parts of a previous course into your upcoming courses.

If you are not the enrolled in both of the courses and need assistance with a course copy, please complete the SOE Course Copy Request form.

By clicking on the three dots beside the edit button, you get the options to send to or copy to

Canvas Direct Share

Did you know that you can easily share content directly in Canvas with other instructors using Direct Share?

Direct Share allows instructors to copy individual items (Assignments, Quizzes, Discussions, and Pages) to another course and share individual items (Assignments, Quizzes, Discussions, and Pages) with other instructors at UNCG directly from within Canvas.

By clicking on the three dots beside the edit button, you get the options to send to or copy to, which will allow you to send the same content to one or more instructors or locate a course (select a module if applicable) that you would like to copy the content into.

Instructional Video Options

At UNC Greensboro, we have many online video platform options available to our faculty, staff, and students. Download the handout below to find out more about your options. This quick guide was created by ITS to help differentiate between the options available so that you can choose the best tool for your needs.


Zoom is the primary option available to facilitate virtual meetings with your students and can be accessed directly in your Canvas courses if you enable the tool.

Update Zoom

Zoom updates do not happen automatically, so check often to ensure you have the most up-to-date version. Review the Upgrade/update to the latest version article from the Zoom Help Center or view the video below to see how you can update your version of Zoom. Zoom requires that your version is no more than nine months behind the current version at any given time. If your version falls behind the nine-month window, you will b e prompted to update the software.


Panopto, similar to Canvas Studio, can be used as a lecture capture streaming solution. It is already integrated into Canvas and additionally offers an option to install the software on your computer.

Additionally, with the 30-Day retention period for Zoom Recordings, you can enable Panopto in Canvas to automatically hold your recordings for long-term storage.

Use the articles and videos below to learn more about Panopto and how you could use it in your courses.

Request Scheduled Panopto Recordings

Are you considering using Panopto to record your face-to-face class sessions? If so, ITS can automate these in-person Panopto recordings in your face-to-face classroom spaces. To schedule your recordings, please complete this form

Professional Learning Opportunities

The School of Education Academic Technology Specialist (SOE ATS is actively involved with promoting technical competence, awareness, and skill-building throughout our educational programs, emphasizing the benefits that technology can bring to the classrooms by promoting active, participatory learning.

If you have any questions, please do not hesitate to reach out to your SOE Academic Technology Specialist and schedule a consultation.

Self-paced Training Courses

From the UNCG Workshops & Events Calendar, you can access the School of Education’s Office of Instructional Technology Support (SOE IT) On-Demand Virtual Trainings.

Scheduled Workshops & Training

Check out the UNCG Workshops & Events Calendar, to register for an upcoming session.

If you are unable to attend one of these scheduled sessions, please don’t forget that we also offer on-demand training sessions.