Conferences (aka BigBlueButton) is a video conferencing solution, previously available from your Canvas course navigation menu. BigBlueButton is hosted by a third party (Blindside Networks) and Instructure was not able to adequately support it. There were often issues with audio/video in BigBlueButton due to Blindside withholding resources from users in the free tier to better support those paying for their premium version.
Since we have Zoom as a video conferencing solution in Canvas – Conferences aka BigBlueButton was disabled.
If you have any questions, don’t forget that you can always reach out to your SOE Instructional Technology Consultants for one-on-one assistance.